Privacy Policy
Updated On 08/18/2026
Harmonic Hospitality Group and its controlled subsidiaries and affiliated operating entities (collectively, “HHG,” “we,” “us,” or “our”) respect your privacy and are committed to protecting the personal information entrusted to us.
This Privacy Policy explains how HHG collects, uses, discloses, and protects information when you interact with HHG, our restaurants, bars, entertainment venues, brands, websites, mobile experiences, online ordering services, marketing programs, private-event services, and other digital or in-person services that link to or reference this Privacy Policy (collectively, the “Services”).
HHG operates hospitality concepts and brands that may include The Stuffed Olive, Double Tap, Roxxy, Deringer’s, and other concepts or locations owned or operated by HHG subsidiaries or affiliated entities.
For purposes of this Privacy Policy, references to HHG include the applicable HHG subsidiary or affiliated operating entity with which you interact. This Policy does not apply to independently owned licensees, franchisees, or other third parties unless they expressly adopt or reference this Privacy Policy.
1. INFORMATION WE COLLECT
The information we collect depends on how you interact with us.
Information You Provide Directly
We may collect information you voluntarily provide, including:
Name
Mailing address
Email address
Telephone or mobile phone number
Date of birth or age-related information
Account username and password
Communication and marketing preferences
Restaurant, venue, concept, and location preferences
Loyalty, promotional, or subscriber information
Private-event and reservation inquiries
Event date, party size, company name, and event details
Feedback, survey responses, reviews, comments, or other communications
Sweepstakes, contest, and promotional-entry information
Gift-card or merchandise-related information
Information submitted through contact forms
Employment-related information submitted through career or job-application services
Other information you choose to provide to us
Certain HHG offerings, promotions, events, or communications may be restricted by age. We may collect date-of-birth or age information when reasonably necessary to verify eligibility.
Transaction and Payment Information
When you place an order, purchase a gift card or merchandise, make a reservation, book an event, or otherwise conduct a transaction, information may include:
Purchase or order history
Venue or location
Transaction amount
Items purchased
Date and time of the transaction
Payment method
Billing information
Other transaction-related information
Payment-card information may be collected and processed directly by third-party payment processors, point-of-sale providers, ordering platforms, or other service providers. HHG may not receive or retain complete payment-card numbers.
Device and Internet Activity Information
When you use our websites or digital Services, we and our service providers may automatically collect information such as:
Internet Protocol (IP) address
Browser type
Device type
Operating system
Device identifiers
Referring and exit pages
Pages viewed
Links clicked
Dates and times of visits
Website interactions
Traffic and usage information
Cookie, pixel, and similar technology identifiers
Approximate location derived from an IP address
Advertising and analytics information
Location Information
Depending on the Services you use and the permissions you provide, we may collect approximate or precise location information.
You may control certain location permissions through your browser, device, or application settings.
Information From Third Parties
We may receive information from third parties involved in providing our Services, including:
Point-of-sale providers
Online ordering providers
Reservation platforms
Website and hosting providers
Payment processors
Loyalty and guest-engagement providers
Email and text-message providers
Social-media platforms
Analytics providers
Advertising platforms
Event-management providers
Gift-card providers
Merchandise providers
Other vendors and business partners
We may combine information received from these sources with information we collect directly from you.
2. HOW WE USE INFORMATION
HHG may use personal information for legitimate business purposes including to:
Operate our restaurants, bars, entertainment venues, and other businesses
Provide and improve our websites and Services
Process purchases, orders, reservations, gift cards, and transactions
Respond to inquiries and customer-service requests
Manage private-event inquiries and bookings
Administer contests, promotions, and special events
Maintain customer and subscriber records
Customize your experience
Remember your location or concept preferences
Provide relevant information about nearby HHG locations
Send transactional and service-related communications
Send email, SMS, MMS, and other marketing communications when permitted
Measure the effectiveness of advertising and marketing campaigns
Understand website, advertising, and guest behavior
Conduct analytics and improve business performance
Prevent fraud, abuse, and security incidents
Protect HHG, our guests, employees, and property
Enforce our agreements and policies
Comply with legal, regulatory, tax, accounting, and reporting obligations
Establish, exercise, or defend legal claims
Complete a merger, acquisition, financing, restructuring, sale, or other corporate transaction
Carry out other purposes disclosed to you at the time information is collected
We may also use aggregated or de-identified information for business, analytical, statistical, and research purposes where permitted by law.
3. HOW WE DISCLOSE INFORMATION
HHG does not sell personal information in exchange for money.
We may, however, disclose personal information as reasonably necessary to operate our business and provide the Services.
HHG Subsidiaries and Affiliates
Information may be shared among Harmonic Hospitality Group and its controlled subsidiaries and affiliated operating companies for purposes consistent with this Privacy Policy.
For example, information may be used to manage HHG-wide guest communications, analyze performance, administer promotions, operate shared systems, or provide offers relating to HHG concepts.
Service Providers
We may provide information to vendors that perform services on our behalf, including providers of:
Website hosting and development
Point-of-sale systems
Online ordering
Reservations
Payment processing
Gift cards
Email marketing
SMS and MMS messaging
Customer engagement
Analytics
Advertising
Cloud storage
Data management
Cybersecurity
Private-event management
Customer support
Professional services
These providers may access personal information only as necessary to perform services for HHG and subject to applicable contractual or legal obligations.
Advertising and Analytics Partners
We may use analytics, advertising, social-media, cookie, pixel, and similar technologies to understand use of our Services, measure marketing effectiveness, and deliver or measure advertising.
Depending on applicable law, certain disclosures involving advertising technology may be considered a “sale,” “sharing,” or use for “targeted advertising,” even when HHG does not receive money in exchange for personal information.
Where applicable law provides a right to opt out of those activities, we will provide the required method for exercising that right.
Legal and Safety Purposes
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law, regulation, subpoena, court order, or legal process
Respond to lawful requests from governmental or regulatory authorities
Protect the rights, safety, security, or property of HHG, our guests, our employees, or others
Investigate fraud, misuse, security incidents, or violations of our policies
Establish or defend legal claims
Business Transactions
Personal information may be disclosed or transferred in connection with an actual or proposed merger, sale, acquisition, financing, restructuring, bankruptcy, or transfer of all or part of an HHG business or its assets.
At Your Direction
We may disclose information for other purposes when you request, direct, or consent to the disclosure.
4. COOKIES AND SIMILAR TECHNOLOGIES
HHG and our service providers may use cookies, pixels, tags, web beacons, software development tools, and similar technologies.
These technologies may be used to:
Keep websites functioning properly
Remember preferences
Analyze website traffic and performance
Measure engagement
Understand how visitors move through our websites
Measure advertising effectiveness
Support social-media functions
Personalize content or advertising
Prevent fraud and maintain security
Some cookies are necessary for our websites to function. Others may be used for analytics, functionality, or advertising.
Most browsers allow you to remove, reject, or limit cookies through browser settings. Blocking certain cookies may affect the functionality of our Services.
Where required by applicable law, HHG will provide additional cookie choices or process legally recognized opt-out preference signals as required.
5. EMAIL MARKETING
If you subscribe to promotional emails, HHG or an applicable HHG brand may send you information regarding:
Promotions
Events
New menu items
Special offers
Venue announcements
New locations
Entertainment
Other HHG news
You may unsubscribe from promotional email messages at any time by using the unsubscribe link contained in the email.
Even after you opt out of promotional emails, we may continue sending non-promotional messages necessary to manage a transaction, respond to a request, administer an account, or otherwise maintain our business relationship with you.
6. SMS AND MMS MARKETING
Where offered, you may choose to receive SMS or MMS text messages from HHG or one or more HHG brands.
Depending on the program and the consent presented when you enroll, messages may include:
Promotions
Deals and discounts
Events
New menu items
Entertainment announcements
Location-specific offers
News and updates
Images, graphics, or other MMS content
Consent to receive marketing text messages is not a condition of purchasing goods or services from HHG.
Message frequency may vary. Message and data rates may apply.
You may withdraw your consent and stop marketing text messages by replying STOP to an HHG marketing message. You may also contact us using the information listed below. We will honor other valid requests to revoke consent as required by applicable law.
If an SMS or MMS enrollment expressly states that your consent applies to multiple HHG brands or locations, those HHG brands or locations may use your information consistent with the consent presented at the time you enrolled.
Mobile telephone numbers, SMS/MMS opt-in information, and messaging consent will not be sold or provided to unaffiliated third parties for their own marketing or promotional purposes.
We may share mobile information with telecommunications providers, messaging platforms, service providers, and other vendors as necessary to operate the messaging program, deliver messages, maintain records, and comply with law.
Opting out of one messaging program may not automatically unsubscribe you from a separate program for which you independently enrolled. We will provide appropriate opt-out instructions for each applicable program.
7. ONLINE ORDERING, RESERVATIONS, PAYMENTS, GIFT CARDS, AND THIRD-PARTY SERVICES
Some HHG Services link to or use third-party platforms for activities including:
Online ordering
Payment processing
Reservations
Gift cards
Merchandise
Employment applications
Social media
Maps
Private-event inquiries
Other services
When you leave an HHG website or interact directly with a third-party service, that provider may collect and process information under its own privacy policy and terms.
HHG is not responsible for the privacy practices of independently operated third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing personal information.
8. DATA RETENTION
HHG retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide the Services
Complete transactions
Maintain customer relationships
Meet accounting, tax, and recordkeeping requirements
Comply with legal and regulatory obligations
Resolve disputes
Enforce agreements
Prevent fraud and abuse
Protect HHG's legal rights
Retention periods may vary based on the type of information, the reason it was collected, applicable contractual requirements, and legal obligations.
We may retain aggregated or de-identified information for longer periods where permitted by law.
9. DATA SECURITY
HHG uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, network, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.
You should also take appropriate precautions to protect your account credentials, devices, and personal information.
10. YOUR PRIVACY CHOICES
Depending on how you interact with HHG, you may have the following choices:
Use the unsubscribe link in a marketing email.
SMS/MMS
Reply STOP to a marketing text or otherwise contact us to revoke consent.
Cookies
Adjust your browser or device settings and, where available, use the cookie-management tools presented on our website.
Location Information
Modify location permissions through your device, browser, or application settings.
Advertising
Where applicable, use the privacy or cookie controls made available through our Services to limit certain targeted advertising activities.
11. U.S. STATE PRIVACY RIGHTS
Depending on your state of residence, the nature of your relationship with HHG, and whether applicable law applies to HHG and the relevant processing activity, you may have certain rights regarding your personal information.
Those rights may include the right to:
Confirm whether we process your personal information
Access personal information we maintain about you
Correct inaccuracies
Request deletion of certain personal information
Obtain a portable copy of certain information
Opt out of the sale of personal information
Opt out of certain sharing or targeted advertising
Opt out of certain profiling activities
Withdraw consent where processing is based on consent
Appeal a decision relating to a privacy request
These rights are subject to exceptions, limitations, verification requirements, and applicability thresholds under the relevant law.
To submit a privacy request, contact us at:
Email: support@harmonichg.com
Online: Use the Contact form available at harmonichg.com
Please identify the request as a “Privacy Request” and provide sufficient information for us to reasonably verify your identity and respond.
We may request additional information to verify your identity before fulfilling a request. We will use information provided for verification only as reasonably necessary to process the request.
Where applicable law permits use of an authorized agent, we may require evidence that the agent is authorized to submit the request on your behalf.
HHG will not unlawfully discriminate against you for exercising an applicable privacy right.
12. CHILDREN'S PRIVACY
Our general websites and Services are not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13 in a manner prohibited by applicable law.
If we learn that we collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.
Certain HHG businesses, promotions, events, offers, or communications involve alcoholic beverages or age-restricted activities and may be limited to individuals who are 21 years of age or older.
13. SENSITIVE PERSONAL INFORMATION
Certain information, such as precise geolocation, account credentials, or other information classified as sensitive under applicable law, may receive additional protections.
HHG will collect and process sensitive personal information only as reasonably necessary for legitimate business purposes or with consent when consent is required by applicable law.
14. THIRD-PARTY LINKS
Our websites may contain links to websites, platforms, applications, or services operated by third parties.
This Privacy Policy does not govern those third parties, and HHG is not responsible for their content, security, or privacy practices.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in:
Our business
Our Services
Technology
Vendors
Privacy practices
Legal or regulatory requirements
When we make changes, we will revise the Effective Date at the top of this Policy.
If changes are material, we may provide additional notice where appropriate or required by applicable law.
16. CONTACT US
If you have questions about this Privacy Policy or HHG's privacy practices, or if you wish to submit a privacy request, contact:
Harmonic Hospitality Group
6027 University Ave., Suite 100
Cedar Falls, IA 50613
Email: support@harmonichg.com
Phone: (319) 266-9994
Please include “Privacy Request” in the subject line or description when contacting us regarding your personal information.
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Harmonic Hospitality Group and its controlled subsidiaries and affiliated operating entities reserve all rights permitted by applicable law.